Effective Date: June 23, 2026
Lee Hayward's Total Fitness Bodybuilding Company ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, products, services, coaching programs, and related content.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
By accessing or using our website, products, services, coaching programs, or related content, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Date of birth
- Fitness goals
- Health and lifestyle information voluntarily provided by you
- Coaching application responses
- Survey responses
- Customer support inquiries
We may also collect certain information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referral sources
- Website usage and analytics data
How We Use Your Information
We may use your information to:
- Provide coaching services and customer support
- Deliver digital products and educational materials
- Process payments and transactions
- Manage memberships and subscriptions
- Respond to inquiries and requests
- Send newsletters, updates, and marketing communications
- Improve website functionality and user experience
- Analyze website traffic and visitor behavior
- Conduct surveys and research
- Comply with legal obligations
Email Communications
When you provide your email address, you may receive newsletters, educational content, promotional offers, coaching updates, and other communications related to our services.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Even if you unsubscribe from marketing communications, we may still send administrative emails relating to purchases, memberships, coaching services, or account-related matters.
Health and Fitness Information
As part of our coaching services, you may voluntarily provide information regarding your fitness goals, exercise history, nutrition habits, body measurements, progress photos, health history, or other personal information.
This information is used solely for providing coaching services, tracking progress, and improving your experience within our programs.
While we take reasonable measures to protect this information, coaching services are educational in nature and should not be considered healthcare services.
Payment Information
Payments made through our website may be processed by third-party payment processors such as Stripe, PayPal, or other payment providers.
We do not store your complete credit card information on our servers.
Payment information is collected, processed, and secured by the applicable payment processor according to their own privacy and security policies.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure marketing effectiveness
- Deliver relevant advertising
Cookies are small data files stored on your device.
You may choose to disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
Analytics and Advertising
We may use third-party analytics and advertising services, including but not limited to:
- Google Analytics
- Google Ads
- YouTube
- Meta (Facebook and Instagram)
- Email marketing platforms
- Customer relationship management (CRM) systems
These services may collect information regarding your use of our website and online content.
Such providers operate under their own privacy policies and terms of service.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers when necessary to:
- Process payments
- Deliver email communications
- Host websites and digital content
- Manage memberships and coaching platforms
- Analyze website performance
- Comply with legal obligations
These service providers are authorized to use your information only as necessary to perform services on our behalf.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for certain uses of your information
- Request information regarding how your data is being used
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our website, coaching programs, and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete such information.
Third Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of any third-party website.
Users should review the privacy policies of any external websites they visit.
International Visitors
If you access our website from outside Canada, you understand that your information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate.
By using our website, you consent to such transfers.
Changes To This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with a revised Effective Date.
Your continued use of the website following any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Lee Hayward's Total Fitness Bodybuilding Company
Email: [email protected]
Website: www.leehayward.com